Privacy Policy

Last updated: September 15, 2026

Acid House Worldwide operates this online store and website, including the related information, content, features, tools, products, and services offered through it (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how Acid House Worldwide (“Acid House,” “we,” “us,” or “our”) collects, uses, processes, and discloses your personal information when you visit or use our Services, make a purchase or other transaction, create an account, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will apply to those matters.

Please read this Privacy Policy carefully.

1. Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information generally does not include information that has been collected anonymously or properly de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with our Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information: such as your name, billing address, shipping address, email address, and phone number.

• Payment and financial information: such as payment method, payment confirmation, transaction details, and other information necessary to process your payment. Payment information may be collected and processed directly by Shopify or our third-party payment providers.

• Account information: such as your username, password or authentication information, preferences, and account settings.

• Order and transaction information: such as products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as information about your previous transactions.

• Communications: information you provide when contacting us, including customer-support inquiries, complaints, feedback, and other correspondence.

• Device and technical information: such as your device type, browser, network connection, IP address, cookie identifiers, and similar technical information.

• Usage information: such as information about how and when you access, interact with, or navigate our Services.

The information we collect depends on the features you use and your interactions with us.

2. Sources of Personal Information

We may collect personal information:

• Directly from you, including when you place an order, create an account, contact us, subscribe to communications, or otherwise provide information to us.

• Automatically through the Services, including through your device, browser, cookies, pixels, and similar technologies.

• From service providers, including companies that provide ecommerce, payment, shipping, fulfillment, analytics, customer support, advertising, fraud-prevention, and technology services to us.

• From business partners and other third parties, where permitted by applicable law.

3. How We Use Your Personal Information

We may use personal information for the following purposes:

Providing and Improving Our Services

We use personal information to operate our store and provide our Services, including to:

• Process and confirm orders and payments.

• Fulfill and ship purchases.

• Provide order and shipping updates.

• Manage customer accounts.

• Remember preferences and items you are interested in.

• Provide customer support.

• Process eligible cancellations, replacements, returns, or exchanges in accordance with our applicable policies.

• Prevent transaction errors.

• Improve our products, website, customer experience, and Services.

• Personalize your shopping experience where permitted.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to send marketing or promotional communications and to display or measure advertising for our products.

You may unsubscribe from promotional emails using the unsubscribe option included in those emails.

Even if you opt out of marketing communications, we may continue sending non-promotional communications necessary to provide our Services, including messages relating to your orders, account, payments, security, or customer-support requests.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts and transactions.

• Detect, investigate, and prevent suspected fraudulent, illegal, malicious, or unauthorized activity.

• Protect our customers, business, website, and Services.

• Maintain the security and integrity of our systems.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and should not share your password or other access information with others.

Communicating With You

We use personal information to respond to questions, provide customer support, communicate about orders and transactions, resolve issues, and maintain our customer relationship with you.

Legal and Compliance Purposes

We may use personal information when reasonably necessary to:

• Comply with applicable laws and regulations.

• Respond to valid legal processes or government requests.

• Establish, exercise, or defend legal claims.

• Investigate or enforce violations of our terms, policies, or agreements.

• Protect our rights and the rights, property, or safety of our customers or others.

4. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide the Services, including:

• Shopify and service providers that provide ecommerce infrastructure, payment processing, fraud prevention, IT services, analytics, customer support, cloud services, order fulfillment, shipping, and related business services.

• Payment providers and financial institutions where necessary to process or verify transactions.

• Shipping and fulfillment providers to deliver orders and provide shipment-related services.

• Marketing and advertising partners, where permitted by applicable law, to provide, personalize, or measure advertising and marketing.

• Business partners or third parties at your direction, such as where you request or consent to information being provided to another service.

• Our affiliates or related businesses, where applicable and permitted by law.

• Government authorities, regulators, courts, or other parties where disclosure is required or permitted by applicable law or is reasonably necessary to protect legal rights.

• Parties involved in a business transaction, such as a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.

Third parties that independently determine how they process your personal information are responsible for their own privacy practices.

5. Our Relationship With Shopify

Our online store is powered by Shopify.

Shopify collects and processes personal information relating to your access to and use of our store in order to provide ecommerce, checkout, security, analytics, account, and related services.

Information you provide through our Services may be transmitted to and processed by Shopify and other service providers, including providers located outside the country in which you reside.

Shopify may also process information about your interactions with our store and other Shopify-powered services for purposes described in Shopify’s own privacy documentation.

You can learn more through the Shopify Consumer Privacy Policy and manage certain Shopify-related privacy choices through the Shopify Privacy Portal.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to:

• Operate essential website functionality.

• Maintain shopping carts and account sessions.

• Remember preferences.

• Understand website performance and usage.

• Prevent fraud and improve security.

• Measure marketing performance.

• Provide or personalize advertising where permitted.

The privacy and cookie choices available to you may depend on your location, browser, device, and applicable law.

Disabling certain cookies may affect the functionality of parts of our Services.

7. Third-Party Websites and Links

Our Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a third-party service that we do not control, you should review that third party’s privacy policy, security practices, and terms.

We are not responsible for the privacy, security, accuracy, availability, or practices of third-party websites or services.

The inclusion of a third-party link does not necessarily constitute our endorsement of that third party or its services.

8. Children’s Privacy

Our Services are not intended for children who are below the age at which they may independently consent to the processing of their personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us inappropriately, please contact us using the information provided below.

9. Security and Retention of Personal Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. You should avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Maintain customer accounts.

• Fulfill orders and provide Services.

• Maintain transaction and business records.

• Prevent fraud and abuse.

• Resolve disputes.

• Enforce agreements and policies.

• Meet legal, tax, accounting, regulatory, or compliance obligations.

The applicable retention period depends on the nature of the information, why it was collected, and applicable legal requirements.

10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights relating to your personal information.

These may include:

• Right to access or know: You may have the right to request information about personal information we maintain about you.

• Right to correction: You may have the right to request correction of inaccurate personal information.

• Right to deletion: You may have the right to request deletion of certain personal information.

• Right to portability: You may have the right to receive certain personal information in a portable format.

• Right to restrict or object: In certain jurisdictions, you may have the right to restrict or object to particular processing activities.

• Marketing preferences: You may opt out of promotional emails by using the unsubscribe option included in those communications.

• Advertising/privacy choices: Depending on your jurisdiction, you may have additional rights concerning targeted advertising or certain forms of sharing or processing of personal information.

These rights are not absolute and may be subject to exceptions under applicable law.

You may exercise applicable rights by contacting us using the details provided in the Contact Us section below.

For information about personal information processed independently by Shopify and privacy choices available through Shopify, visit the Shopify Privacy Portal.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests. Where permitted by law, you may also authorize another person to submit a request on your behalf, subject to appropriate verification.

11. Complaints

If you have a complaint or concern about how we process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to lodge a complaint with your local privacy or data-protection authority or exercise any other complaint or appeal rights available under applicable law.

12. International Transfers

Acid House Worldwide operates an international ecommerce business and uses service providers that may operate in multiple countries.

As a result, your personal information may be transferred to, stored in, or processed in countries outside the country where you reside.

Where applicable law requires safeguards for international transfers of personal information, we or our relevant service providers will rely on legally recognized transfer mechanisms or other appropriate safeguards.

For transfers subject to European Economic Area or United Kingdom data-protection requirements, these safeguards may include applicable adequacy decisions, Standard Contractual Clauses, the UK International Data Transfer Addendum or Agreement, or other legally recognized mechanisms, as appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, legal requirements, or regulatory requirements.

When we update this Privacy Policy, we may revise the “Last updated” date displayed at the top of this page and provide additional notice where required by applicable law.

The version published on our website will be the current version.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, you can contact Acid House Worldwide using the following details:

Acid House Worldwide

Email: 303@acidhousex.com
Phone: +91 9983 500 058
Address: 5 Sydney Avenue, Barton ACT 2600, Australia

Nothing in this Privacy Policy is intended to limit any privacy, consumer, or statutory rights that cannot lawfully be excluded or restricted under applicable law.