Terms of service

These Terms of Service govern your use of the Acid House Worldwide website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms of Service.

1. Store Information

Acid House Worldwide operates the online store available through acidhousex.com.

For customer support:

Email: 303@acidhousex.com
Phone: +91 99835 00058

2. Products

We make reasonable efforts to ensure that product descriptions, images, measurements, colours, and details are accurate.

However, colours may appear slightly different depending on your device, display settings, lighting, or photography.

Minor differences in colour, print placement, texture, stitching, finishing, or measurements may occur and do not necessarily constitute a defect.

3. Sizing

Customers are responsible for reviewing the size guide before ordering.

Acid House Worldwide does not provide returns or exchanges for incorrect size selection, fit preference, or change of mind, except where required by applicable law.

4. Prices

Prices displayed on the website may be shown in USD or another available currency depending on the store configuration or customer location.

We reserve the right to change prices at any time without prior notice.

The price charged for an order is the price shown and accepted during checkout.

5. Payment

Orders are subject to successful payment authorization and verification.

We reserve the right to cancel or hold orders where payment verification fails or where fraudulent or suspicious activity is detected.

6. Order Acceptance

An order confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to refuse or cancel an order due to:

  • Product unavailability
  • Pricing errors
  • Payment issues
  • Suspected fraud
  • Shipping restrictions
  • Technical issues
  • Incorrect information

7. Shipping

International shipping usually takes approximately 7–15 days.

In some cases, delivery may take approximately 20–25 days.

Tracking information is generally generated and shared within 24 hours of order placement.

Delivery timelines are estimates and may be affected by customs, carriers, public holidays, weather, or other circumstances outside our reasonable control.

8. Customs & Import Charges

Customers are responsible for any customs duties, import taxes, brokerage charges, or destination-country fees unless otherwise stated.

9. Returns and Exchanges

All sales are final.

We do not accept returns or exchanges for:

  • Change of mind
  • Incorrect size selection
  • Fit preference
  • Colour preference
  • Personal preference

Damaged, defective, or materially incorrect items may be eligible for replacement after review.

A continuous unboxing video showing the unopened package, shipping label, opening process, and issue is required for damage or incorrect-item claims, subject to applicable law.

10. Intellectual Property

All website content, including product images, logos, graphics, text, branding, and original content, is owned by or licensed to Acid House Worldwide unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use our content without permission.

11. Prohibited Use

You may not use our website for unlawful, fraudulent, abusive, harmful, or unauthorized purposes.

You must not interfere with the operation or security of the website.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Acid House Worldwide is not liable for indirect, incidental, consequential, or special losses arising from the use of our website or products.

Nothing in these terms excludes liability that cannot legally be excluded.

13. Errors and Omissions

We reserve the right to correct any errors, inaccuracies, omissions, pricing mistakes, or product information at any time.

14. Governing Law

These Terms are governed by applicable laws, subject to any mandatory consumer protections available in the customer’s jurisdiction.

15. Changes to These Terms

We may update these Terms of Service at any time.

The latest version published on the website will apply from the date of publication.